How our practitioners communicate.

Every Hakeem on OurHakeem agrees to a clear set of wellness communication standards designed to keep you safe, informed and respected.

• Practitioners offer holistic lifestyle and wellness guidance only — not diagnoses, treatments or medical advice.
• Words like "treat," "cure," and "diagnose" are not used in sessions or written notes.
• Practitioners are trained to recognise when a concern belongs with a licensed medical provider — and will say so clearly.
• Cultural and religious sensitivity is required in every session. No practice is imposed.
• Conversations remain confidential, dignified and free of pressure to purchase products.
• Wellness journals and recommendations are written in plain, kind language anyone can follow.

If at any time you feel a session deviated from these standards, please report it through your dashboard. Our quality team reviews every report personally.