Trust & Safety
Trust is the foundation of everything we build.
OurHakeem provides holistic wellness guidance only. We're not a substitute for professional medical care. Here's how we keep the experience safe, dignified and clear.
Verified practitioners
Every Hakeem is reviewed for training, experience and adherence to our wellness communication standards.
Encrypted private sessions
Video sessions and wellness notes are end-to-end protected. Only you and your practitioner have access.
Wellness Guidance Standards
Practitioners are trained on what wellness guidance is — and what it is not. No diagnoses, no medical claims.
Family-first ethics
We design with parents, elders and children in mind — culturally respectful, never preachy.
Clear escalation guidance
When something belongs in the hands of a licensed medical provider, our practitioners are trained to say so.
Not for emergencies
OurHakeem is not intended for emergency or urgent medical needs. If you're experiencing a medical emergency, please contact your local emergency services immediately.